Technical Support
The Balcrank Technical Service Department can assist you with:
- Product application recommendations
- Service support & troubleshooting
- Product specification assistance
- Distributor Warranty Assistance
- Service Center Locations
How to Reach Technical Service
Technical Service: techservice@balcrank.com
Toll Free: 800-747-5300
Phone: 828-645-4261
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Product Specifications
Access the Balcrank Architect Toolbox for 24/7 access to core product specifications, including downloadable tare sheets, specification sheets, design files (DWG, STEP), and product images. You will also receive product announcements, specification updates, and/or an optional hard copy of the Product Specification Guide.
We are committed and available to assist you with any and all projects involving our equipment. For assistance with a bid, please contact your regional manager.
Balcrank provides specification sheets for all core products. Specification sheets may be downloaded from this toolbox individually or in sets by core family.