Customer service representatives can provide the following information:

  • Product information; features and benefits
  • Availability of product, order status, and pricing inquiries
  • Part and model numbers
  • Delivery dates and/or changes
  • Promotional Information
  • Order entry
  • Return Merchandise Authorization (RMA)
  • Shipping Information & Status

red-phone Inquiries and orders by phone, fax or e-mail:photo-cust-serv
Phone: 800-747-5300
Fax: 800-763-0840

8:00 a.m. and 5:00 p.m. EST.

To place an order with Balcrank

• Fax orders day or night
• Order confirmed next business day by fax or e-mail



• Place orders on-line 24/7
• Four convenient ways to shop
• Search by product name or number
• Browse the site and add to cart
• Copy past orders to create a duplicate order
• Rapid order entry
• Pricing is live and specific to your account
• Build, print, save, and manage quotes for access at a later date
• Track shipped orders
• Easy management of personnel access and assigned permissions

General Information:

Michelle Blevins
Customer Service Supervisor

Tammy Ecklund
Customer Service Representative