Customer service representatives can provide the following information:

• Product information; features and benefits
• Availability of product, order status, and pricing inquiries
• Part and model numbers
• Delivery dates and/or changes
• Promotional Information
• Order entry
• Return Merchandise Authorization (RMA)
• Shipping Information & Status

Inquiries and orders by phone, fax or e-mail:
Phone: 800-747-5300
Fax: 800-763-0840

8:00 a.m. and 5:00 p.m. EST.

To place an order with Balcrank

Fax:
• Fax orders day or night
• Order confirmed next business day by fax or e-mail

E-mail: orders@balcrank.com

Online: www.shopbalcrank.com

• Place orders on-line 24/7
• Four convenient ways to shop
• Search by product name or number
• Browse the site and add to cart
• Copy past orders to create a duplicate order
• Rapid order entry
• Pricing is live and specific to your account
• Build, print, save, and manage quotes for access at a later date
• Track shipped orders
• Easy management of personnel access and assigned permissions

General Information: info@balcrank.com

Michelle Blevins
Customer Service Supervisor mblevins@balcrank.com

Tammy Ecklund
Customer Service Representative tecklund@balcrank.com.

Katy King
Customer Service Representative kking@balcrank.com 

Robin Jackson
Customer Service Representative rjackson@balcrank.com.