Customer service representatives can provide the following information:
- Product information; features and benefits
- Availability of product, order status, and pricing inquiries
- Part and model numbers
- Delivery dates and/or changes
- Promotional Information
- Order entry
- Return Merchandise Authorization (RMA)
- Shipping Information & Status
Inquiries and orders by phone, fax or e-mail:
Phone: 800-747-5300
Fax: 800-763-0840
8:00 a.m. and 5:00 p.m. EST.
To place an order with Balcrank
Fax:
• Fax orders day or night
• Order confirmed next business day by fax or e-mail
E-mail: orders@balcrank.com
Online: www.shopbalcrank.com
• Place orders on-line 24/7
• Four convenient ways to shop
• Search by product name or number
• Browse the site and add to cart
• Copy past orders to create a duplicate order
• Rapid order entry
• Pricing is live and specific to your account
• Build, print, save, and manage quotes for access at a later date
• Track shipped orders
• Easy management of personnel access and assigned permissions
General Information: info@balcrank.com
Michelle Blevins
Customer Service Supervisor mblevins@balcrank.com
Tammy Ecklund
Customer Service Representative tecklund@balcrank.com.
