Thank you for responsible manufacturing of quality lubrication equipment. Balcrank and Jobbers Equipment Warehouse Inc. have enjoyed 30 years of mutual sales endeavors and for this I thank you.
Countless government municipalities, cities and county facilities have been outfitted with the quality of Balcrank pumps, reels and accessories. To this day we service premium reels that we installed in the 80’s and 90’s – unquestionable quality!
We had a job in Troy, Alabama about a year ago that was not going well with the contractor and we were behind schedule. We had placed a large order with Balcrank and asked Balcrank to hold until the building was secure. They did as we requested when the order arrived I had ordered the wrong part number on a pump. Balcrank immediately shipped the correct one and made sure we were able to return the incorrect one with not additional charges. This saved us time and money plus we were able to stay on schedule. We have been in the middle of several jobs that required additional equipment near the end and as usual Balcrank is always there to help us complete our project on a timely base. Balcrank also keeps us informed on new programs and products. Customer Service is more than helpful when we are putting together a project. They help with the correct control handles for the application as well as pumps and reels. All and all I’d say Balcrank is very reliable and available whenever we need help. This example is just one of many Balcrank has been involved in with our company over the last five years