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ABI Online Course: This Course is for those who are new to the ABI Program and would like to take the online course to become an Authorized Balcrank Installer.
ABI In-Person Course: This Course is for those who are new to the ABI Program and would like to attend the in-person Technical Service School to become an Authorized Balcrank Installer.
ABI Recertification Course: This Course is for those who were previously authorized and need to recertify.
Program Description:
For many years, Balcrank has offered service training at our facility in North Carolina for all our distributors in North America. This is a 2-day course focused on the installation, service, and maintenance of our equipment. Proper installation and commissioning of equipment have everything to do with the overall reliability of any lube system installation. Up until now, there has not been any formalization of training or any authorization that goes with attending our service training. Balcrank’s new ABI program encompasses technical service school and online courses to meet the needs of all our customers nationwide. Participants in the ABI program will be able to closely connect to Balcrank Corporation’s factory and its tech-service department.
The Authorized Balcrank Installer (ABI) training program is focused on training installers and service technicians of all distributors in the areas of:
- Proper pump and system commissioning
- Factory-recommended practices for component installations
- Repair and maintenance
- Warranty procedures
Features:
- Training videos – quick and easy-to-follow quizzes
- Support Documents
- Hands-on classes at our factory are offered multiple times a year
- Online courses available 24/7/365
Details:
- Length of authorization term: 2-years
- Balcrank will continually review the status of ABI technicians on an ongoing bases to ensure their status remains active.
- Reauthorization may be completed by attending the technical service school or the ABI online classes.
- If the ABI status lapses, there will be a 3-month grace period to complete the required training.
- Who is authorized: ABI authorization applies to individual technicians, not to the company as a whole.
- A minimum of one technician per company location must complete the ABI course.
- Additional technicians may complete the ABI course.
- If an ABI technician separates from the company, the company is no longer ABI-compliant. Speak to your regional manager if the issue arises.
